More than anything, YES is the spirit of enterprise and enthusiasm that powers Hong Kong. Whatever your ambitions and however you define success, we empower you to connect with the things that will help you make YES happen.

Contact Us
1O1O is always providing ways to make your life simpler. One way is to offer a variety of channels. Whether you've got questions, concerns or just general comments, we look forward to hearing from you!

General Customer Service Hotline : 2888 1010
1O1O Product Hotline: 2988 1010

Post

GPO Box 9872 Hong Kong

E-mail
For e-mail enquiry, please click here

Business Customer Hotline : 2304 1010


1O1O Center
District
Address
Business Hours
Tel / Fax
Service Provided
Mon
~
Sat
Sun
/
PH
Central Ground Floor, 52-54 Wellington Street, Central, Hong Kong
(near Yung Kee Restaurant)
09:00
~
21:00
10:30
~
20:00
Tel.:
2918 1010
Fax.:
2869 8808
Causeway Bay Shop A G/F Kwong On Building 8-14 Yee Wo Street Causeway Bay, Hong Kong
10:00
~
22:00
10:30
~
21:30
Tel.:
6372 1010
Fax.:
2735 1010
Wan Chai Shop 7, Ground Floor, Tai Yau Plaza,181 Johnston Road, Wan Chai, Hong Kong
(100 metre from a left turn at MTR Wan Chai Station Exit A3)
10:30
~
21:00
10:30
~
21:00
Tel.:
2591 1010
Fax.:
2587 1010
Tsim Sha Tsui Shop 4012-4, Level 4, Gateway Arcade, Harbour City, Tsim Sha Tsui
10:00
~
21:00
10:00
~
21:00
Tel.:
3417 1010
Fax.:
2888 2879
Tsim Sha Tsui Shop 328 & 330, K11 MUSEA, Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Kowloon
10:00
~
21:00
10:00
~
21:00
Tel.:
2307 1010
Fax.:
2416 0711
Tsim Sha Tsui Shop 10-11 (G/F) & Shop 9-11 (1/F), Hong Kong Pacific Centre, 28 Hankow Road, TST, Kowloon
09:30
~
21:00
10:30
~
20:00
Tel.:
2910 1010
Fax.:
2317 0909
Tsim Sha Tsui Shop A1, B & C of Hotel Benito No. 7 Cameron Rd, Tsim Sha Tsui, Kowloon
10:30
~
22:00
11:00
~
22:00
Tel.:
2512 3123
Fax.:
2724 2123
Mongkok Shops Nos. G8 and G9, Ground Floor, CTMA Centre, No. 1N Sai Yeung Choi Street South, Kowloon
10:30
~
22:30
10:30
~
22:30
Tel.:
2487 1010
Fax.:
3188 9222
Kowloon Bay Shop Unit G17, Telford Plaza 1, Kowloon Bay, Kowloon
11:00
~
21:00
11:00
~
21:00
Tel:
2295 1010
Fax:
2203 4682
Shatin Shop 616, Level 6, New Town Plaza Phase I, Shatin, New Territories
11:00
~
22:00
11:00
~
22:00
Tel.:
2604 1010
Fax.:
2604 1910
Tsuen Wan Shop 1A and 1B on G/F Mutual House, No.26-40 Chung On Street, Tsuen Wan, New Territories
(Opposite to Tsuen Wan Market)
10:30
~
21:30
10:30
~
21:30
Tel.:
3145 1010
Fax.:
2419 1010
Tuen Mun Shop G127, G/F, Tuen Mun Town Plaza Phase 1, Tuen Mun, New Territories
11:00 ~ 21:00
11:00 ~ 21:00
Tel.:
2109 1010
Fax.:
2696 2010
Yuen Long

Shop A318-A319, Level 3, YOHO MALL, Phase 2, 8-9 Long Yat Road & 9 Yuen Lung Street, Yuen Long, New Territories

11:00
~
21:00
11:00
~
21:00
Tel:
2436 1010
Fax:
2439 1010



Airport
Arrivals Meeters & Greeters Hall, Level 5, Hong Kong International Airport, New Territories
07:00
~
23:00
07:00
~
23:00
Tel.:
2261 0818
Fax.:
2261 0833
Sales / Trade-in Change of Services Repair
Bill Payment Rental Service Business Customer Counter

"io.t by HKT" Concept Store
District
Address
Business Hours
Tel / Fax
Service Provided
Mon
~
Thur
Fri~
Sun / PH
Tsim Sha Tsui Shop 2001A, Level 2, Elements, No.1 Austin Road West, Kowloon
11:00
~
21:30
10:30
~
22:00
Tel.:
2888 8233
Fax.:
2888 8186
Sales / Trade-in Change of Services Repair
Bill Payment Business Customer Counter

Print Friendly Forward to Friends

Website Terms of Use | Privacy Statement | Acceptable Use Policies | Fair Usage Policy | Terms & Conditions
Non-discrimination and Non-harassment Statement | Special Conditions | Customer Service | Regulatory Notices
QoS Measures | Industry Code of Practice/Scheme | Careers

Facebook LinkedIn Instagram YouTube
Customer Service Hotline: 2888 1010    1O1O Product Hotline: 2988 1010
Copyright CSL Mobile Limited 香港移動通訊有限公司. All rights reserved.