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Contact Us |
| 1O1O is always providing ways to make your life simpler. One way is to offer a variety of channels. Whether you've got questions, concerns or just general comments, we look forward to hearing from you! |
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General Customer Service Hotline : 2888 1010 |
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Business Customer Hotline : 2304 1010 |
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In the best interests of minimizing COVID-19 contagion among our employees and customers, we have adjusted our opening times as follows:
Shortening business hours at HKT shops, 1O1O Centers and csl shops to between 11am and 8pm The following 1O1O Centers will close temporarily until further notice:
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| 1O1O Center |
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District
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Address
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Business Hours
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Tel / Fax
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Service Provided
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Mon
~ Sat |
Sun
/ PH |
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| Central | Ground Floor, 52-54 Wellington Street, Central, Hong Kong (near Yung Kee Restaurant)  |
09:00
~ 21:00 |
10:30 ~ 20:00 |
Tel.: 2918 1010 Fax.: 2869 8808 |
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| Causeway Bay | Shop A G/F Kwong On Building 8-14 Yee Wo Street Causeway Bay, Hong Kong |
10:00 ~ 22:00 |
10:30 ~ 21:30 |
Tel.: 6372 1010 Fax.: 2735 1010 |
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| Wan Chai | Shop 7, Ground Floor, Tai Yau Plaza,181 Johnston Road, Wan Chai, Hong Kong (100 metre from a left turn at MTR Wan Chai Station Exit A3) |
10:30 ~ 21:00 |
10:30 ~ 21:00 |
Tel.: 2591 1010 Fax.: 2587 1010 |
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| Tsim Sha Tsui | Shop 4012-4, Level 4, Gateway Arcade, Harbour City, Tsim Sha Tsui |
11:00 ~ 20:30 |
11:00 ~ 20:30 |
Tel.: 3417 1010 Fax.: 2888 2879 |
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| Tsim Sha Tsui | Shop 328 & 330, K11 MUSEA, Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Kowloon |
11:00 ~ 21:00 |
11:00 ~ 21:00 |
Tel.: 2307 1010 Fax.: 2416 0711 |
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| Tsim Sha Tsui | Shop 10-11 (G/F) & Shop 9-11 (1/F), Hong Kong Pacific Centre, 28 Hankow Road, TST, Kowloon |
09:30 ~ 21:00 |
10:30 ~ 20:00 |
Tel.: 2910 1010 Fax.: 2317 0909 |
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| Mongkok | Shops Nos. G8 and G9, Ground Floor, CTMA Centre, No. 1N Sai Yeung Choi Street South, Kowloon |
10:30 ~ 22:00 |
10:30 ~ 22:00 |
Tel.: 2487 1010 Fax.: 3188 9222 |
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| Kowloon Bay | Shop Unit G17, Telford Plaza 1, Kowloon Bay, Kowloon |
11:00 ~ 21:00 |
11:00 ~ 21:00 |
Tel: 2295 1010 Fax: 2203 4682 |
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| Shatin | Shop 616, Level 6, New Town Plaza Phase I, Shatin, New Territories |
11:00 ~ 21:30 |
11:00 ~ 21:30 |
Tel.: 2604 1010 Fax.: 2604 1910 |
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| Tsuen Wan | Shop 1A and 1B on G/F Mutual House, No.26-40 Chung On Street, Tsuen Wan, New Territories (Opposite to Tsuen Wan Market) |
10:30 ~ 21:30 |
10:30 ~ 21:30 |
Tel.: 3145 1010 Fax.: 2419 1010 |
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| Tuen Mun | Shop G127, G/F, Tuen Mun Town Plaza Phase 1, Tuen Mun, New Territories |
11:00 ~ 21:00 |
11:00 ~ 21:00 |
Tel.: 2109 1010 Fax.: 2696 2010 |
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| Yuen Long | Shop A318-A319, Level 3, YOHO MALL, Phase 2, 8-9 Long Yat Road & 9 Yuen Lung Street, Yuen Long, New Territories
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11:00 ~ 21:00 |
11:00 ~ 21:00 |
Tel: 2436 1010 Fax: 2439 1010
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| Airport | Arrivals Meeters & Greeters Hall, Level 5, Hong Kong International Airport, New Territories |
07:00 ~ 20:30 |
07:00 ~ 20:30 |
Tel.: 2261 0818 Fax.: 2261 0833 |
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| "io.t by HKT" Concept Store |
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District
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Address
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Business Hours
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Tel / Fax
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Service Provided
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Mon
~ Thur |
Fri~
Sun / PH |
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| Tsim Sha Tsui | Shop 2001A, Level 2, Elements, No.1 Austin Road West, Kowloon |
11:00 ~ 21:00 |
11:00 ~ 21:00 |
Tel.: 2888 8233 Fax.: 2888 8186 |
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