| |
| Restart Handset Switching Service Terms and Conditions |
| |
- Restart Handset Switching Service (“Service”) is provided to you by Bolttech Device Protection Hong Kong Limited. You confirm to have read, understood and accepted the terms and conditions of Bolttech, which are provided together with this application form for the Service (“Restart Program Terms and Conditions”).
- Application for the Service is subject to approval by Bolttech.
- Upon approval, the Service commences from the service commencement date indicated by Bolttech in its confirmation to you.
- The Service is available only to HKID or passport holders who have subscribed to our post-paid services.
- The Service is only applicable to designated handset or watch models.
- To apply for the Service,
- You must subscribe to designated mobile plans (“Designated Mobile Plans”) at the time of Service subscription; or
- You have an Eligible Handset or Watch.
- Customer whom purchased designated standalone handsets/smartwatch from csl, 1O1O is entitled to a waiver of 12-month monthly fee of Restart service (“The Offer”), Restart monthly service fee is based on the suggested retail price of the mobile device/ smart watch, while:
- The Offer runs from April 16th 2021 to Oct 31st 2021.
- The Offer can enjoy both Club points and general net machine gifts (if applicable).
- The Offer is applicable to installment purchases (must comply with installment terms).
- The Offer is not applicable to the EPS discount offer.
- The Offer is not applicable to the purchase of mobile device with Handset Coupon.
- The Offer does not apply to employee price discounts.
- The Offer is not applicable to The Club member discount offer.
- The Offer cannot be used in conjunction with other offers.
- Each Eligible Handset or Watch is limited to entitle to The Offer once only.
- Non-csl/1O1O service plan customers, after purchasing the designated mobile device or smart watch at csl/1O1O, customer must obtain the promo code through csl. 5G AR Lens, then visit https://restart-device.bolttech.hk/hk/en within 60 days from the purchase date to redeem the promote code. The Offer takes effect after redeeming the promo code successfully.
- Eligible Handset or Watch means a handset which are
- purchased from csl, 1O1O as a standalone handset /watch or a designated retailer within last 90 calendar days before you apply for the Service. You will be asked to provide the original invoice of the purchased Eligible Handset or Watch ; and
- handset/ watch owned by you.
- We will inspect the Eligible Handset to see if it meets some minimum requirements for the Service.
- The Service allows you to switch your designated registered handset/watch for a replacement device (“Replacement Device”) during the Service period by paying to Bolttech a fee (“Switch Fee”) of 28% of the suggested retail price of your registered device prevailing at the time of your service application at csl/1O1O store (“Original SRP”). You will also be required to pay a monthly subscription fee (as set out in the application form) for the Service and “Restart Program Terms and Conditions” apply. For “related Bolttech Terms, please see “Restart Program Terms and Conditions”.
- Each designated registered handset or watch may switch up to two (2) times of the same model or same generation and price range during each 12-month rolling period during the Service period. For the avoidance of doubt, no request for a switch will be accepted if you have made 2 switches within the 12 months immediately before your request.
- The Replacement Device is supplied and delivered to you by Bolttech. CSL Mobile Limited (“CSL”) expressly disclaims any warranties or representations of any kind in relation to the Replacement Device (whether express or implied).
- The Replacement Device does not come with the original packaging or any accessories. It is not guaranteed that the Replacement Device is of the same model or colour as your registered device.
- CSL is not the supplier of the Service, and makes no representation or guarantee as to the quality of the Service provided by Bolttech. In case of any enquiry or dispute about the Service, please contact Bolttech directly on 58032496.
- If you terminate the Service before the expiry of the commitment period for the Service, CSL will charge you early termination charges, which are the sum of the monthly fees for the Service for the remaining unexpired period.
- The Service will terminate immediately when your Designated Mobile Plan is terminated by you or by CSL.
- The General Terms and Conditions of CSL apply (https://www.hkcsl.com/en/service-terms-and-conditions/) to the relationship between CSL and you in respect of the Designated Mobile Plan and the Service.
- In the event of any discrepancies between the Chinese and English versions of these terms and conditions, the English version shall prevail.
|
| |
| * |
If you do not hand in your registered device or fail to comply with “Restart Program Terms and Conditions” , Bolttech may charge you up to 72% of the Original SRP in addition to the Switch Fee. Bolttech may take a hold on your credit card at the time of the switch for the purposes of such additional charge. |
| |
| # 6 hours delivery guarantee” Terms & Conditions: |
| |
- “6 hours delivery guarantee” (“Guarantee”) is provided and arranged by Bolttech Device Protection Hong Kong Limited (“bolttech”). The related terms and conditions (https://restart-device.bolttech.hk/hk/en/terms-and-conditions) posted at bolttech webpage apply.
- If your substitute device is scheduled to be delivered within 6 hours, subject to the terms & conditions bolttech guarantees that you will receive the device within 6 hours of your order confirmation, or bolttech will provide a full refund of the switch fee.
- CSL makes no representation or guarantee as to any aspects of the Guarantee and accepts no responsibility and liability for any matters arising from or in relation to the same. In case of any enquiries, please contact bolttech at 5803 2496.
|
| |
| Restart handset switch service (promotion code redemption) Terms and Conditions︰ |
| |
- Restart Service (“Service”) is provided to you Bolttech Device Protection Hong Kong Limited ( “bolttech” ). You confirm to have read, understood and accepted the terms and conditions of Bolttech, which are stated throughout Bolttech website (https://restart.bolttech.hk/en) (“Restart Program Terms and Conditions”).
- The effective application for the Service is subject to online approval and confirmation by Bolttech
- Upon purchase of the redemption code, the Service commences from the successful online verification and confirmation date indicated by Bolttech in its confirmation to you.
- If the handset you applied for does not pass Bolttech online approval, you are required to reach csl/1O1O customer service hotline to apply for a refund. The related charges will be refunded to your mobile bill in the next billing cycle.
- The fee of Restart handset switching service (promotion code redemption) online offer is $58 (“The Offer”). The first monthly fee is free for the first-time customer, and $58 will be charged to customer subsequently. The Offer is only applicable to online subscription (i.e. through csl or 1O1O application). If customer decides to terminate the Service, customer shall pay early termination fee of HK$58 immediately.
- The Service is available only to HKID or passport holders who have subscribed to 1O1O / csl post-paid services.
- The Service is only applicable to designated handset models, please visit www.restart.bolttech.hk/en/redeem for details.
- Eligible Handset means a handset which is purchased from csl, 1O1O as a standalone handset or a designated retailer.
- Upon purchased of the redemption code, the redemption code will send via SMS to the related mobile number. You must redeem the promotion code within 14 days of purchasing it, then activate the code, failing which it will expire. By activating the promotion code, Bolttech will online inspect the Eligible Handset to see if it meets some minimum requirements for the Service. Each promotion code can be redeemed one time only.
- The Service allows you to switch your designated registered handset/watch for a replacement device (“Replacement Device” , the Replacement Device is the same model or similar price range and generation as your registered Device ) during the Service period by paying to bolttecha fee (“Switch Fee”) of 28% of the suggested retail price of your registered device prevailing at the time of your service application at csl/1O1O store (“Original SRP”). You will also be required to pay a monthly subscription fee (as set out in the application form) for the Service and “Restart Program Terms and Conditions” apply. For “related bolttechTerms, please see “Restart Program Terms and Conditions”.
- Each designated registered handset may switch up to two (2) times during each 12-month rolling period during the Service period. For the avoidance of doubt, no request for a switch will be accepted if you have made 2 switches within the 12 months immediately before your request.
- The Replacement Device is supplied and delivered to you by Bolttech. CSL Mobile Limited (“CSL”) expressly disclaims any warranties or representations of any kind in relation to the Replacement Device (whether express or implied).
- The Replacement Device does not come with the original packaging or any accessories. It is not guaranteed that the Replacement Device is of the same model or colour as your registered device.
- CSL is not the supplier of the Service, and makes no representation or guarantee as to the quality of the Service provided by Bolttech. In case of any enquiry or dispute about the Service, please contact Bolttech directly on 5803 2496.
- The service is charged month-to-month basis, if you terminate the Service for less than a month, the applicable monthly fee shall still be payable by the customer in full. If your 1O1O or csl service plan is terminated, the Service is terminated at the same time accordingly. CSL will charge you early termination charges, which are the sum of the monthly fees for the Service for the remaining unexpired period.
- The Service will terminate immediately when your Designated Mobile Plan is terminated by you or by CSL.
- The General Terms and Conditions of CSL apply (https://www.hkcsl.com/en/service-terms-and-conditions/) to the relationship between CSL and you in respect of the Designated Mobile Plan and the Service.
- In the event of any discrepancies between the Chinese and English versions of these terms and conditions, the English version shall prevail.
|
| |
| * |
If you do not hand in your registered device or fail to comply with “Restart Program Terms and Conditions”, Bolttech may charge you up to 72% of the Original SRP in addition to the Switch Fee. Bolttech may take a hold on your credit card at the time of the switch for the purposes of such additional charge. |
| |
