1O1O’s Personal Assistant

Call this 24/7 super-helpful hotline on 171010 Details

Help from 1O1O’s Personal Assistant team is just a phone call away! 

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Exclusive to 1O1O customers

Select customers are entitled to FREE limited-availability gifts from 1O1O Details

Gifts include umbrella, mask button and mobile phone strap – all made available by logging into the 1O1O app


Home Contents and Emergency Assistance Protection Plus^
(Arranged by HKT Care)

In addition to the protection of household items, valuables, mobile devices and other items.

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Meticulous handset-care service

1O1O provides customers with a comprehensive handset care service Details


  • Mobile security consultancy
  • Mobile device data transfer
  • Screen protector replacement
  • Handset disinfection service
  • Handset repair service
  • 1-2-1 handset tutorial
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Birthday privilege

Customers receive an eVoucher worth HK$500 during a birthday month* Details

* Applicable to select customers who purchase a designated mobile phone model and handset accessories for HK$2,000 or more

Terms & conditions:
^“Home Contents and Emergency Assistance Protection Plus” (The “Protection Plan’”) Terms and Conditions apply. For the details, please visit https://www.1010.com.hk/en/home_insurance_plus#tnc. The Protection Plan is underwritten by MSIG General Insurance (Hong Kong) Limited (“MSIG”), distributed and arranged by HKT Care. HKT Care is a service brand operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA is an appointed licensed insurance agent for MSIG (Licensed Insurance Agency License No.: FA2427) and HKTIA is distributing and arranging insurance products of MSIG.