1O1O’s Personal Assistant

Call this 24/7 super-helpful hotline on 171010 Details

Help from 1O1O’s Personal Assistant team is just a phone call away!

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Exclusive to 1O1O customers

Select customers are entitled to FREE limited-availability gifts from 1O1O Details

Gifts include umbrella, mask button and mobile phone strap – all made available by logging into the 1O1O app

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Home Contents and Emergency Assistance Protection Plus^
(Arranged by HKT Care)

In addition to the protection of household items, valuables, mobile devices and other items.

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Meticulous handset-care service

1O1O provides customers with a comprehensive handset care service Details


  • Mobile security consultancy
  • Mobile device data transfer
  • Screen protector replacement
  • Handset disinfection service
  • Handset repair service
  • 1-2-1 handset tutorial
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Birthday privilege

Customers receive an eVoucher worth HK$500 during a birthday month* Details

* Applicable to select customers who purchase a designated mobile phone model and handset accessories for HK$2,000 or more

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Emperor Cinemas

Get one Emperor Cinemas
eVoucher by redeeming designated Clubpoints Details

1O1O customers can get one Emperor Cinemas eVoucher to see the latest movie by redeeming 400 Clubpoints! Simply redeem the eVoucher code at the Emperor Cinema box office, website or via the app to get a 2D movie ticket

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Terms & conditions:
^“Home Contents and Emergency Assistance Protection Plus” (The “Protection Plan’”) Terms and Conditions apply. For the details, please visit https://www.1010.com.hk/en/home_insurance_plus#tnc. The Protection Plan is underwritten by MSIG General Insurance (Hong Kong) Limited (“MSIG”), distributed and arranged by HKT Care. HKT Care is a service brand operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA is an appointed licensed insurance agent for MSIG (Licensed Insurance Agency License No.: FA2427) and HKTIA is distributing and arranging insurance products of MSIG.