Contact Us

1O1O is always providing ways to make your life simpler. One way is to offer a variety of channels. Whether you've got questions, concerns or just general comments, we look forward to hearing from you!

In the best interests of minimizing COVID-19 contagion among our employees and customers, we have adjusted our opening times as follows:

The following 1O1O Centers will close temporarily from Feb 28 – Mar 5, 2021:

  • 1O1O Tsim Sha Tsui K-11 Musea Center (Shop 328 & 330, K11 MUSEA, Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Kowloon)

The following 1O1O Centers will close temporarily until further notice:

  • Airport Center (Arrivals Meeters & Greeters Hall, Level 5, Hong Kong International Airport)

General Customer Service Hotline : 2888 1010
1O1O Product Hotline: 2988 1010

GPO Box 9872 Hong Kong

For e-mail enquiry, please click here

Business Customer Hotline : 2304 1010