1O1O Direct Carrier Billing Service (App Store and Apple Music) Terms & Conditions:
(Effective from 20 September 2023)
1. 1O1O Direct Carrier Billing Service is a Value Added Service for designated personal customers of 1O1O service plans (Except Tertiary Student U-Plan) (“Service”).
2. The Service is only available with compatible devices.
3. All App Store, Apple Music, iTunes and iCloud purchases are made at Apple Inc. (“Apple”) Prevailing App Store, Apple Music, iTunes and iCloud. Terms & Conditions apply.
4. The Service can be used to settle payment for purchases made at App Store, Apple Music, iTunes and iCloud (“Purchases”). Purchase amounts will be charged to your 1O1O monthly bill.
5. The App Store & Apple Music Direct Carrier Billing Service is subject to a spending limit in each bill month for each service plan (which is to be shared by Google Play) as below:
|
Duration subscribed to 1O1O service plan |
Customers with service fee payment by Autopay |
Customers with service fee payment not by Autopay |
|
0 - 3 months |
HK$500 |
HK$300 |
|
4 – 12 months |
HK$2,000 |
HK$500 |
|
13 – 24 months |
HK$3,000 |
HK$1,000 |
|
25 months or above |
HK$4,000 (up to HK$4,500 for selected customer) |
HK$1,000 (up to HK$2,500 for selected customer) |
6. Customer can check the latest spending limit via the 1O1O app.
7. Customer may apply to us for review of the limit by calling our service hotline (2888 1010). The decision of 1O1O on the spending limit is final.
8. If a customer’s purchase amount exceeds the spending limit of the billing period, payment cannot be settled using the service.
9. Any download of content from App Store and iTunes and use of the service will incur data charges at the prevailing rate, or mobile data consumed will be deducted from subscription plan entitlements, and charged at the prevailing rate thereafter. Standard roaming data charges apply while using the Service and App Store, iTunes, iCloud and Apple Music outside Hong Kong.
10. CSL Mobile Limited (“CSL”) is not liable to the customers for the Purchases, any refund request must follow Apple’s refund policy. For assistant, please call Hong Kong Apple Care Hotline (852) 2112 0099 or visit http://getsupport.apple.com.
11. The customer agrees to be bound by Apple’s Terms of Service.
12. CSL reserves the right to change or terminate the service or these Terms & Conditions at any time without notice. In the event of dispute, our decision shall be final.
13. In the event of inconsistency or ambiguity between the English and Chinese versions, the English version shall prevail.