Value-added Service User Guide
Voice Mail
| Mailbox Set-up ╱ Registered Mobile Phone Retrieval |
*
988
|
| Remote Retrieval (via other phone) |
9886 6622
|
| Overseas Retrieval |
+
852
9886 6622
|
Call Forwarding
| Service | Purpose | USSD Codes / Short Codes |
| Unconditional Call Forward | Activate for all calls |
*
*
21
*
tel no.
#
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| Activate for all calls to voicemail |
*
*
21
*
19
tel no.
#
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|
| De-activate for all calls |
#
#
21
#
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|
| To check status |
*
#
21
#
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|
| Conditional Call Forward | Activate for busy / reject |
*
*
67
*
tel no.
#
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| De-activate for busy / reject |
#
#
67
#
![]() |
|
| To check status |
*
#
67
#
![]() |
|
| Activate for not answer |
*
*
61
*
tel no.
#
![]() |
|
| De-activate for not answer |
#
#
61
#
![]() |
|
| To check status |
*
#
61
#
![]() |
|
| Activate for no signal / unreachable |
*
*
62
*
tel no.
#
![]() |
|
| De-activate for no signal / unreachable |
#
#
62
#
![]() |
|
| To check status |
*
#
62
#
![]() |
|
| Activate Remote Call Forwarding | At Hong Kong |
9020 1801
|
| At Overseas |
+
852 9020 1801
|
| Unconditional Call Forward | |
| Activate for all calls |
*
*
21
*
tel no.
#
![]() |
| Activate for all calls to voicemail |
*
*
21
*
19
tel no.
#
![]() |
| De-activate for all calls |
#
#
21
#
![]() |
| To check status |
*
#
21
#
![]() |
| Conditional Call Forward | |
| Activate for busy / reject |
*
*
67
*
tel no.
#
![]() |
| De-activate for busy / reject |
#
#
67
#
![]() |
| To check status |
*
#
67
#
![]() |
| Activate for not answer |
*
*
61
*
tel no.
#
![]() |
| De-activate for not answer |
#
#
61
#
![]() |
| To check status |
*
#
61
#
![]() |
| Activate for no signal / unreachable |
*
*
62
*
tel no.
#
![]() |
| De-activate for no signal / unreachable |
#
#
62
#
![]() |
| To check status |
*
#
62
#
![]() |
| Activate Remote Call Forwarding | |
| At Hong Kong |
9020 1801
|
| At Overseas |
+
852 9020 1801
|
Call Management
| Service | Purpose | USSD Codes / Short Codes |
| Block-the-blocker / Call Filtering | Toggle Block-The-Blocker |
*
136
#
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| Toggle Do-not-Disturb List |
*
136
*
1
#
![]() |
|
| Add Do-not-Disturb List No. |
*
136
*
1
*
tel no.
#
![]() |
|
| Delete Do-not-Disturb List No. |
*
136
*
1
#
tel no.
#
![]() *
136
*
1
*
*
tel no.
#
![]() |
|
| Delete All Do-not-Disturb List |
*
136
*
1
#
*
#
![]() *
136
*
1
*
*
#
![]() |
|
| Toggle Authorized List |
*
136
*
0
#
![]() |
|
| Add Authorized List No. |
*
136
*
0
*
tel no.
#
![]() |
|
| Delete Authorized List No. |
*
136
*
0
#
tel no.
#
![]() *
136
*
0
*
*
tel no.
#
![]() |
|
| Delete All Authorized List |
*
136
*
0
#
*
#
![]() *
136
*
0
*
*
#
![]() |
| Block-the-blocker / Call Filtering | |
| Toggle Block-The-Blocker |
*
136
#
![]() |
| Toggle Do-not-Disturb List |
*
136
*
1
#
![]() |
| Add Do-not-Disturb List No. |
*
136
*
1
*
tel no.
#
![]() |
| Delete Do-not-Disturb List No. |
*
136
*
1
#
tel no.
#
![]() *
136
*
1
*
*
tel no.
#
![]() |
| Delete All Do-not-Disturb List |
*
136
*
1
#
*
#
![]() *
136
*
1
*
*
#
![]() |
| Toggle Authorized List |
*
136
*
0
#
![]() |
| Add Authorized List No. |
*
136
*
0
*
tel no.
#
![]() |
| Delete Authorized List No. |
*
136
*
0
#
tel no.
#
![]() *
136
*
0
*
*
tel no.
#
![]() |
| Delete All Authorized List |
*
136
*
0
#
*
#
![]() *
136
*
0
*
*
#
![]() |
Security and Privacy
| Service | Purpose | USSD Codes / Short Codes |
| SMS Forwarder | Turn on SMS backup |
*
119
*
7
#
![]() |
| Turn off SMS backup |
*
119
#
7
#
![]() *
119
*
*
7
#
![]() |
|
| Check SMS backup status |
*
119
*
8
#
![]() |
|
| Turn on SMS Forwarding |
*
119
*
1
*
Mobile no.
#
![]() |
|
| Turn off SMS Forwarding |
*
119
#
1
#
![]() *
119
*
*
1
#
![]() |
|
| Check SMS Forwarding status |
*
119
*
2
#
![]() |
| SMS Forwarder | |
| Turn on SMS backup |
*
119
*
7
#
![]() |
| Turn off SMS backup |
*
119
#
7
#
![]() *
119
*
*
7
#
![]() |
| Check SMS backup status |
*
119
*
8
#
![]() |
| Turn on SMS Forwarding |
*
119
*
1
*
Mobile no.
#
![]() |
| Turn off SMS Forwarding |
*
119
#
1
#
![]() *
119
*
*
1
#
![]() |
| Check SMS Forwarding status |
*
119
*
2
#
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Messaging
| Service | Purpose | USSD Codes / Short Codes |
| Voice Mail | Retrieve VoiceMail at Local |
*
988
![]() |
| Retrieve VoiceMail when Roaming |
*
100
*
988
#
![]() *
101
#
![]() |
| Voice Mail | |
| Retrieve VoiceMail at Local |
*
988
![]() |
| Retrieve VoiceMail when Roaming |
*
100
*
988
#
![]() *
101
#
![]() |
Roaming
| Service | Purpose | USSD Codes / Short Codes |
| Roaming Call Management | Activation of Home Ring Tone |
*
136
*
9
#
![]() |
| Activation of Overseas Ring Tone |
*
136
*
9
#
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|
| Roaming Call Management Day Pass | Sign Up |
*
136
*
*
1
#
![]() |
| Cancel |
*
136
*
*
2
#
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|
| Check Status |
*
136
*
*
3
#
![]() |
|
| Roaming Connecting Tone | Toggle Roaming Connecting Tone |
*
136
*
9
#
![]() |
| Roaming Call Management | |
| Activation of Home Ring Tone |
*
136
*
9
#
![]() |
| Activation of Overseas Ring Tone |
*
136
*
9
#
![]() |
| Roaming Call Management Day Pass | |
| Sign Up |
*
136
*
*
1
#
![]() |
| Cancel |
*
136
*
*
2
#
![]() |
| Check Status |
*
136
*
*
3
#
![]() |
| Roaming Connecting Tone | |
| Toggle Roaming Connecting Tone |
*
136
*
9
#
![]() |
Other Features
| Call Waiting When your line is engaged, you will hear a beep sound if a second caller is ringing you. You can temporarily stop the present conversation, answer the second caller and go back to the first one after you have finished. |
To Activate >
*
43
#
To Cancel > #
43
#
To Answer 2nd call > 2
send
To Answer 1st call > 1
send
To disconnect the current party > 1
send
|
| Call Conference It allows you to make calls up to 5 different parties at the same time. | If you are over the phone with A and wants to call up B to join, simply: 1.press 2
send
2.Enter B's phone no.
and
send
3.press 3
send
You can then talk to A & B at the same time. |

