HKT announces the launch of HKT.AI, a one-stop, integrated AI platform that enables businesses and individual customers to access abroad suite of prominent global AI resources through a single and intuitive interface. The platform aims to accelerate the mass adoption of AI in Hong Kong, especially in empowering SMEs in their digital transformation, and advance the vision of “AI for All.”
HKT.AI aggregates a wide range of Chinese Mainland-based and global AI resources, enabling businesses and individuals to seamlessly access and switch across specialised applications and tools on a single platform to meet diverse work and everyday needs. At initial launch, HKT.AI offers four key features, including Image Studio, Writing Studio, Social Content Studio, and an AI Arena that help users select the suitable model. The platform also provides secure dedicated storage that automatically preserves chat histories, eliminating the need for users to search across different apps and facilitating future reference and reuse. This is reinforced by enterprise-grade security that safeguards customers' uploaded data.
HKT.AI initially comes with around 20 preconfigured AI agents to facilitate an easy start. Addressing the needs of SMEs, HKT.AI offers a collection of Hong Kong-focused business AI agents that take on routine tasks, such as company filing and documents generation for assisting tax-related matters, to drive greater efficiency and competitiveness among SMEs. Designed for supporting a variety of business scenarios, the AI agents are categorised by job function to help users locate the appropriate tools, including auto roster planner and complaint response assistant, at ease.
For consumers, the platform features engaging and educational AI agents such as a personal fitness trainer, a star‑chef cooking coach, and a creative naming tool. New features will be added on gradually, including PowerPoint and video generating tools.
HKT will offer businesses and individual users with a dedicated, round‑the‑clock hotline dedicated for AI support, along with a range of training sessions and workshops, ensuring users can master the applications and receive assistance in a timely manner. Designated specialists will also be provided to assist businesses with platform setup as needed. Starting today, HKT will invite selected businesses and 1O1O customers to trial HKT.AI for free, with plans to gradually enrich the range of AI resources and agents and make it available to more customers.
Susanna Hui, HKT Group Managing Director, said, “HKT has been proactively capitalising the opportunities arising from the rapid advancement of AI, while accelerating its transformation
from a traditional telecommunications service provider into an integrated data and intelligent technology enabler serving both enterprise and individual customers. We are committed to leveraging our network infrastructure, cross-industry ecosystem, diverse partner network, and extensive customer base to build an end-to-end innovation value chain spanning connectivity,
data and intelligence, leading customers in embracing new technologies, empowering every step of their journey, as well as accelerating the broad adoption of AI. To advance this commitment, we are introducing HKT.AI, our self-developed, purpose-driven platform that transforms cutting-edge AI capabilities into intuitive, secure and reliable tools, all accessible through a single gateway designed to serve and empower businesses and consumers. Our goal is to support Hong Kong’s “AI for All” vision and proactively align with the nation's “AI+” initiative, fostering the growth of the digital economy and a smart society.”
Recently, HKT has introduced other AI-driven services, including the AI CMO marketing solution, which can rapidly generate marketing videos incorporating local language and scenarios based on social listening insights together with data analytics from The Club ecosystem for merchants’ use on The Club and their platforms. Tap & Go has also launched Hong Kong’s first Single Use Card for consumers, enabling users to manage the risks associated with Agentic AI in transactional workflows and merchant data breaches.
香港電訊宣布推出一站式綜合 AI平台 HKT.AI，方便企業及個人客戶在單一、易用的平台使用全球多款主要人工智能（AI）資源，藉以加快 AI 在香港的普及應用，尤其是協助中小企數碼轉型，推動實現「全民 AI」。
HKT.AI 匯聚多元化的中國內地及全球 AI 資源，讓企業及個人用戶在單一平台上，無縫使用及切換至不同的專用應用程式及工具，以滿足不同的工作及日常需要。平台推出初期提供四個核心功能，包括圖片工作室、寫作工作室、社交內容工作室及協助用戶挑選合適模型的大模型擂台。平台亦設有安全的專屬儲存空間，能自動保存對話紀錄及生成內容，令用戶毋須在不同應用程式中找尋對話紀錄，日後亦能輕鬆查閱或重用；同時具備企業級安全保障，保護用戶上載的數據。
HKT.AI 平台推出初期設有約二十個預設 AI 助理，讓用戶輕鬆上手。平台亦特別為中小企設有一系列針對香港商務的 AI 助理分擔日常工作，如公司申報和協助處理稅務事項的文書生成等，藉此提升中小企營運效率及市場競爭力。各種 AI 助理亦為支援不同業務場景而設，並以工作職能分類，方便用戶快速找到如 AI 自動排班助理、客戶投訴回覆助手等合適工具。
在個人用戶方面，平台亦提供如個人健身教練、星級大廚和命名神器等具趣味和益智性的 AI 助理。平台稍後亦將逐步增加新功能，包括 PPT 簡報和影片生成工具等。
香港電訊將為企業及個人用戶提供 24 小時專屬 AI 支援熱線及各類培訓和工作坊，確保用戶能掌握各種應用及獲得及時協助，亦會為有需要的企業用戶，提供專人平台設置服務。
即日起，香港電訊將邀請特選企業及 1O1O 客戶率先免費試用 HKT.AI ，並會逐步豐富涵蓋的AI資源及助理，供更多客戶使用。
香港電訊集團董事總經理許漢卿表示：「香港電訊一直積極把握 AI 急促發展帶來的契機，隨著集團提速由傳統電訊服務供應商，升級為面向企業與個人客戶的綜合數據與智能科技推動者，我們銳意透過自身的網絡基建、跨領域生態圈、多元產業夥伴網絡及龐大客戶基礎，打通從連接、數據到智能的端到端創新價值鏈，引領客戶擁抱新技術，賦能每一步，加快推動 AI 普及應用。就此，我們特別推出自主開發的 HKT.AI ，將尖端的AI 能力匯聚至單一平台，並轉化為易用、安全及可靠的工具，藉以服務並賦能企業及個人客戶，支持實踐香港『全民 AI』願景，並主動對接國家『人工智能+』行動，促進數字經濟及智慧社會發展。」
香港電訊近日亦推出其他多項 AI 相關服務，包括營銷方案 AI CMO，能夠根據社交聆聽結果，以及 The Club 生態圈的數據分析，快速生成結合本地用語及場景的營銷影片，供商戶在 The Club及其自身平台使用。此外，Tap & Go「拍住賞」亦已推出全港首張個人 Single Use Card，協助用戶管控與自主 AI 代理 (Agentic AI) 執行交易流程時相關及商戶資料外洩的風險。
