Handset Service Centre

Find authorized service centers for repairs and support from all major mobile suppliers.

Apple

Apple Authorised Service Providers

Hotline: 2112 0099

Service locations & opening hours

ARCHOS / UleFone

PBL Service Centre

Address: Unit C1, 10/F, Hong Kong Industrial Centre Block C, 489-491 Castle Peak Road, Lai Chi Kok

Hotline: 2717 8131

Hours: Mon – Sat: 10:30 – 12:00, 13:30 - 18:00 (Closed on Sunday and Public Holidays)

ASUS

ASUS Royal Club

Address: RM06, 16/F, China Shipbuilding Tower, 650 Cheung Sha Wan Road, Kowloon

Hotline: 3582 4770

Hours: Mon to Sat: 10:00 – 19:00 (Closed on Sunday and Public Holidays)

Black Shark / Nothing

Synergy Service Centre

Address: Room 3118, 1 Hung To Road, Kwun Tong, Kowloon

Hotline: 3106 3338

Hours: Mon-Fri: 9:00am - 5:30pm (Lunch: 13:00-14:00) | Sat: 9:00am - 12:45pm (Closed on Sunday & Public Holidays)

CAT

Future Power (HK) Limited

Address: 9/F, Block A, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon

Hotline: 8120 8899 (For checking repair status)

Hours: Mon to Fri: 10:00 – 19:00 (Closed in Saturday, Sunday and Public Holidays)

HUAWEI / HONOR

Huawei Customer Service Centre (Mongkok)

Address: Flat 01, 02, 10, 18/F, 700 Nathan Road, MongKok

Hotline: 8128 8810

Hours: Mon - Sun: 11:00 - 20:00 (Public Holidays: Closed)

View all Huawei service centres


HONOR Hong Kong Official Service Centre

Address: Room 4207, 42/F, Langham Place Office Building, 8 Argyle Street

Hotline: 3622 1018

Hours: Mon - Sun: 11:00 - 20:00 (Closed on Public Holidays)

Lenovo Moto

Lenovo Service Center (Kowloon)

Address: 903 Orient International Tower, 1018 Tai Nan West Street, Cheung Sha Wan. (Lai Chi Kok MTR Exit B1)

Hotline: 3944 2343

Hours: Mon to Fri 11:00am – 7:00pm / Sat 10:00am - 3:00pm (Closed on Sundays & Public Holidays)

Nokia

Nokia Branded Phone Authorized Repair Center - Telecom Service One Limited

Address: Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon

Hotline: 2332 3020

Hours: Mon to Sat: 11:00 - 20:00 (Closed on Sundays & Public Holidays)

OPPO / OnePlus / realme

OnePlus Service Centre

Address: Room 404, 4/F, Block B, Chung Mei Centre, 15-17 Hing Yip Street, Kwun Tong, Hong Kong.

Hotline: 3460 2123

Hours: Monday to Friday 10:00 – 19:00、Saturday 10:00 – 13:00 (Closed on Sunday and Public Holidays)


OPPO & realme Service Center (Kwun Tong)

Address: Flat 03, 9/F, No.1 Hung To Road, Kwun Tong, Kowloon

Hotline (OPPO Start from OnePlus 12 or later model): 3896 7699

Hotline (OnePlus / realme): 3896 7600

Hours: Mon-Fri: 10:00 – 19:00; Sat: 10:00 – 14:00 (Sun & PH: Closed)


OPPO (CPE / Router) Service Center

Address: Flat 2907B, Cable TV Tower, Tsuen Wan, New Territories

Hotline: 3898 4910

Hours: Mon-Fri: 10:00 - 18:00 (Sat, Sun & PH: Closed)

Porsche Design

Qool International Ltd

Address: 4/F, Comtempo Place, 81 Hung To Road, Kwun Tong, Kowloon, HK

Hotline: 3183 0136

Hours: Mon - Fri : 9:00 - 13:00, 14:00 - 17:30 | Sat : 09:00 - 12:45 (Sun & PH: Closed)

Samsung

Samsung Customer Service Center

Samsung Customer Care Centre Hotline: 3698 4698

Mobile Device, Computer Enquiries | Monday to Sunday (Including Public Holidays) 9am-12mn

TV, AV & Home Appliances | Monday-Friday: 9am-8pm; Saturday, Sunday & Public Holiday: 9am-6pm
Service Locations & Hours:
  • 1) Unit 09-12&15, 40/F, Langham Place.
    Hotline:3596 7370
    Hours: Mon - Sun & PH: 11:00 - 20:00
  • 2) Unit 1501, 15/F, Causeway Bay Plaza 1.
    Hotline:2521 4888
    Hours: Mon - Sun & PH: 11:00 - 20:00
  • 3) Unit 01, 8/F, Telecom Digital Tower.
    Hotline:8118 17178
    Hours: Mon - Sat: 11:00 - 20:00 (Sun & PH: Closed)

Sony Xperia

Xperia Care Customer Service Centre

Address: Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon

Hotline: 2833 5129

Hours: Mon – Sat: 11:00am – 08:00pm (Sun & PH: Closed)


Xperia Care Contact Center: Mon – Sat: 09:00am – 08:00pm (Sun & PH: Closed)

vivo

vivo Service Center

Address: Unit D, 6/F, Boton Technology Innovation Tower, 368 Kwun Tong Road, Kowloon

Hotline: 800 906 821 (Free Network Hotline)

Hours: Mon – Sat: 10:00am - 7:00pm (Closed on Sunday and Public Holidays)

Xiaomi

Xiaomi Service Center (Mongkok & Causeway Bay)

Hotline: 3077 3620

Service Locations & Hours:
  • 1) Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road.  Hours: Mon to Sun: 10:00 to 19:00 (PH: Closed)
  • 2) 1/F, Hong Kong Chinese Bank Causeway Bay Centre, 42-44 Yee Wo Street. 
  • Hours: Mon to Sun: 11:00 to 20:00 (PH: Closed)

ZTE

ZTE (S61 Pro & MC8020 5G) - HONGKONG STAR BUZZ

Address: 2F Joint Venture Factory Building, 76 Hung To Road, Kwun Tong, Kowloon

Hotline: 6748 4088 / 9684 7985

Hours: Mon–Sat (10:00–19:00, Lunch 12:00–14:00)


ZTE (Blade A73) - CO-FORTUNE

Address: Rm 2C16, 2/F, PORMEE FACTORY BUILDING, 500 CASTEL PEAK ROAD, LAICHIKOK

Hotline: 4625 3022 (WhatsApp only)