Other Service Charges

A clear and transparent breakdown of charges for additional services.

Standard Fees

Administrative Fee
$18 / month
Detailed Bill
$40 / copy
Paper Bill
$20 / copy
Re-issued of paper Bill
$40 / copy
SIM Card Replacement
Free
Change of Mobile Phone Number
$100

Roaming & IDD Deposit

Deposit
$500^

Note: ^ for foreign domestic helpers and imported workers only ("W" prefix HKID)

Other customers: Waived

  1. All fees are charged in Hong Kong Dollars.
  2. Charging of IDD 1718 will be calculated in one minute unit. Charging of IDD 001 will be calculated on a six second basis. For details of roaming and IDD charges, please refer to 1O1O website.