Keeping in touch while on a cross-border trip has never been easier.
"86-Easy" and "86-Easy Plus" provides a mainland China mobile number, so you can send/receive SMS anytime while on the move. What’s more, the service enables you to register for electronic payment applications and apply for a bank account while over the border.
- Easy to access & back up via the service app
- Two-way verification
- Easy to apply for
|Using "86-Easy" outside Hong Kong requires subscription to roaming service.
|Making and receiving voice call services are only applicable for the 86-Easy Plus service.
Monthly fee: HK$18?
Monthly fee: HK$28?
|Unlimited receipt of SMS
|Basic monthly send entitlement of 10 SMS
|Basic monthly incoming/outgoing voice call entitlement, plus sending 30 SMS*
|500 messages can be stored and SMS can be exported for backing-up anytime during the service period
|Must agree to a 24-month commitment period.
|The system will calculate in minutes and round up to the nearest minute. The 30 SMS entitlement mentioned in the monthly service plan can be used as a straightforward SMS entitlement of 30, making or receiving 30 minutes’ worth of calls or a combination of calls and SMS.
|Register to obtain a mainland mobile number:
|Real-name registration notes:
|Q: Can anyone register for "86-Easy" service?
A: Any individual 1O1O customer who registered for service using a Hong Kong ID card can register for "86-Easy" service. Multi-user plan main number and sub-number/one-card-two-number service subscribers can also apply.
|Q: How is the "86-Easy" service cycle calculated?
A: The monthly fee cycle is calculated in month.
|Q: How do I pay for self-registration online?
A: The "86-Easy" service fee is included in the monthly bill. The bill display name is 86-?/86-Easy.
|Q: Any additional charge for "86-Easy" service?
A: If a customer is overseas, he/she needs to connect to a wireless data or international roaming network.
|Q: Can the mainland mobile phone number assigned to "86-Easy" service be transferred to another network provider?
|Q: Can the mainland mobile phone number assigned to "86-Easy" service be changed?
|Q: How do I cancel "86-Easy" service?
A: Simply call our customer service hotline on 2888 1010.
|Q: If a customer cancels "86-Easy" service, will the mainland mobile phone number assigned be deactivated at the same time?
A: Yes. If "86-Easy" service is cancelled, the mainland mobile phone number allocated to the customer will be deemed to be abandoned and the customer will not be able to access any messages. Users are therefore advised to back up data and records as a matter of routine.
|Q: If I cancel then re-register, can I reuse the mainland mobile phone number assigned to my initial "86-Easy" service?
A: When "86-Easy" service is cancelled, the mainland mobile phone number allocated will generally be regarded as abandoned. If you re-register, the system will assign a mainland mobile number randomly.
|Q: Could customers use an "86-Easy" China number when registering for WeChat encounter the following problems?
-The service provider may request additional information.
-Service providers need existing WeChat users to go through a new account registration process called "assisted authentication".
A: An "86-Easy" China number can register for WeChat, which may request the user to enter a name, mainland China ID number and mainland bank account information. Please contact the service provider for details.
|Q: What can I do when registering for WeChat if the mobile phone number has been registered by another person?
A: Scenario 1: Select "Not mine, continue to register". In general, most people who have just changed their mobile phone number will choose "Not mine, continue to register". If registration is successful, the phone number and the account will be automatically unbundled before being recycled, then bound to your newly-registered micro-signal. If registration fails, you can call WeChat’s official customer service phone number 0755-83765566/0755-83767606 for help.
Scenario 2: The customer can choose one of two options if he/she selects "Yes, log in now".
|Q: Do I need to insert the 1O1O SIM card to use the voice-calling function?
A: No. You only need a mobile network or Wi-Fi to make or receive calls via the 1O1O app.
|Q: Do I need to enter a country code prefix when making a call?
A: No. You can enter the China mainland number directly.
|Q: If message storage is full, can I still make a call via the service app?
A: The voice call function will not be affected, even if message storage is full.
|Q: Can I use "86-Easy Plus" to make calls from mainland China to Hong Kong or overseas?
A: This option is not yet available.
|Q: Can my 86–Easy number register the mainland China's "Communication Big Data Travel Tracking Code"?
A: No, because the Communication Big Data Travel Tracking Code requires a physical mainland China-based SIM card and is not compatible with the 86-Easy number.
|86-Easy and 86-Easy Plus value-added service Terms & Conditions
|PRC Mobile Number Application Form
PRC Mobile Number Service ("Services")
|The above-mentioned Services carry a PRC Mobile Number provided by Zhejiang Lianlian Technology Company Limited ("Lianlian"). Lianlian is required under the law/regulations of the People’s Republic of China to collect identity information from users of PRC Mobile Numbers. So in order to receive a PRC Mobile Number, you are required to register your identity for the PRC Mobile Number below.
|Please read our "Privacy Statement" (links) before you complete and submit this application form. (https://www.hkt.com/privacy-statement/for_customers/index.page?locale=en)
|In order to facilitate the purposes set out above and other purposes incidental thereto, CSL Mobile Limited may collect, retain, transfer, disclose, grant access to, or otherwise share your personal data provided in this form with the following parties (whether within or outside Hong Kong): (a) Zhejiang Lianlian Technology Company Limited (registered address: Room 320, Block 3, 1197 Binan Road, Binjiang District, Hangzhou, Zhejiang, China), its associated companies, affiliates, companies controlled by, or under common control of Zhejiang Lianlian Technology Company Limited or suppliers of its PRC Mobile Numbers and contractors (if applicable); and (b) The mainland Chinese Government or authorized agencies thereof.
China mobile number: To be assigned after subscribing to 86-Easy and 86-Easy Plus service
|Hong Kong mobile number: Same as the information you submitted in respect of your 1O1O mobile service agreement
|Name (as shown on identity document): Same as the information you submitted in respect of your 1O1O mobile service agreement
|Hong Kong Identity Card/passport identification number: Same as the information you submitted in respect of your 1O1O mobile service agreement
|Mainland Travel Permit for Hong Kong and Macau Residents : Information must be submitted when you fill out this application form Permit Number
|Mainland Travel Permit for Taiwan Residents : Information must be submitted when you fill out this application form Permit Number
|Address: Same as the information you submitted in respect of your 1O1O mobile service agreement (If applicable)
|Applicant’s Hong Kong Identity Card/passport image: Applicant has already submitted to CSL Mobile Limited when application for local mobile services subscription, or to be submitted at this application.
|Applicant’s (1) A three-second video clip is required to collect and store a full frontal view of the applicant’s face and facial movement of choice – eg blinking, opening mouth or nodding, and (2) image of Mainland Travel Permit for Hong Kong and Macau Residents or Mainland Travel Permit for Taiwan Residents: Applicant is required to submit at this application.
|Applicant’s full name: Same as the information you submitted in respect of your 1O1O mobile service agreement