Keeping in touch while on a cross-border trip has never been easier.

"86-Easy" and "86-Easy Plus" provides a mainland China mobile number, so you can send/receive SMS anytime while on the move. What’s more, the service enables you to register for electronic payment applications and apply for a bank account while over the border.

86-Easy and 86-Easy Plus 1O1O service Application procedures

Download 1O1O Service App


Service Features:
Making and receiving voice call anytime within China & HK#*
Send and receive SMS anytime within China & HK#
Enables you to register for various services, register for mobile payment apps and apply for a bank account while in mainland China
- Exclusive personalization
- Easy to access & back up via the service app
- Special SMS sending function
- Two-way verification
- Easy to apply for
# Using "86-Easy" outside Hong Kong requires subscription to roaming service.
* Making and receiving voice call services are only applicable for the 86-Easy Plus service.


Service Details:
 
  "86-Easy"
Monthly fee: HK$18?
"86-Easy Plus"
Monthly fee: HK$28?
Unlimited receipt of SMS
Basic monthly Basic monthly send entitlement of 10 SMS Basic monthly incoming/outgoing voice call entitlement, plus sending 30 SMS*
500 messages can be stored and SMS can be exported for backing-up anytime during the service period
? Must agree to a 24-month commitment period.
* The system will calculate in minutes and round up to the nearest minute. The 30 SMS entitlement mentioned in the monthly service plan can be used as a straightforward SMS entitlement of 30, making or receiving 30 minutes’ worth of calls or a combination of calls and SMS.


How to register the service:
Register to obtain a mainland mobile number:
Self-registration online%
  1. Select 86-Easy or 86-Easy Plus using the 1O1O service app 
  2. Register by accepting the Terms & Conditions via the 1O1O service app
  3. The service will be activated after successful real-name registration 
Real-name registration notes:
  1. Go to the 86-Easy service page via the 1O1O service app after completing self-registration online
  2. Submit the information^ requested and accept the real-name registration Terms & Conditions via the 1O1O app
  3. Wait two to three days for verification and receive the result of your application from us via the mobile app
  4. Verification of your identity means you can start using the service 
%Self-registration online exempts the customer from a service commitment period
^Required information: Mainland Travel Permit for Hong Kong and Macao residents, Mainland Travel Permit for Taiwan residents or other valid passport (front & back) and a three-second upper-body video clip


86-Easy and 86-Easy Plus subscription flow via the 1O1O service app
 
 


86-Easy and 86-Easy Plus real-name registration flow via the 1O1O service app
 


86-Easy Plus user tips
 


FAQ
Q: Can anyone register for "86-Easy" service?
A: Any individual 1O1O customer who registered for service using a Hong Kong ID card can register for "86-Easy" service. Multi-user plan main number and sub-number/one-card-two-number service subscribers can also apply.
 
Q: How is the "86-Easy" service cycle calculated?
A: The monthly fee cycle is calculated in month.
 
Q: How do I pay for self-registration online?
A: The "86-Easy" service fee is included in the monthly bill. The bill display name is 86-?/86-Easy.
 
Q: Any additional charge for "86-Easy" service?
A: If a customer is overseas, he/she needs to connect to a wireless data or international roaming network.
 
Q: Can the mainland mobile phone number assigned to "86-Easy" service be transferred to another network provider?
A: No.
 
Q: Can the mainland mobile phone number assigned to "86-Easy" service be changed?
A: No.
 
Q: How do I cancel "86-Easy" service?
A: Simply call our customer service hotline on 2888 1010.
 
Q: If a customer cancels "86-Easy" service, will the mainland mobile phone number assigned be deactivated at the same time?
A: Yes. If "86-Easy" service is cancelled, the mainland mobile phone number allocated to the customer will be deemed to be abandoned and the customer will not be able to access any messages. Users are therefore advised to back up data and records as a matter of routine.
 
Q: If I cancel then re-register, can I reuse the mainland mobile phone number assigned to my initial "86-Easy" service?
A: When "86-Easy" service is cancelled, the mainland mobile phone number allocated will generally be regarded as abandoned. If you re-register, the system will assign a mainland mobile number randomly.
 
Q: Could customers use an "86-Easy" China number when registering for WeChat encounter the following problems?
-The service provider may request additional information.
-Service providers need existing WeChat users to go through a new account registration process called "assisted authentication".
A: An "86-Easy" China number can register for WeChat, which may request the user to enter a name, mainland China ID number and mainland bank account information. Please contact the service provider for details.
 
Q: What can I do when registering for WeChat if the mobile phone number has been registered by another person?
A: Scenario 1: Select "Not mine, continue to register". In general, most people who have just changed their mobile phone number will choose "Not mine, continue to register". If registration is successful, the phone number and the account will be automatically unbundled before being recycled, then bound to your newly-registered micro-signal. If registration fails, you can call WeChat’s official customer service phone number 0755-83765566/0755-83767606 for help.
Scenario 2: The customer can choose one of two options if he/she selects "Yes, log in now".
 
Q: Do I need to insert the 1O1O SIM card to use the voice-calling function?
A: No. You only need a mobile network or Wi-Fi to make or receive calls via the 1O1O app.
 
Q: Do I need to enter a country code prefix when making a call?
A: No. You can enter the China mainland number directly.
 
Q: If message storage is full, can I still make a call via the service app?
A: The voice call function will not be affected, even if message storage is full.
 
Q: Can I use "86-Easy Plus" to make calls from mainland China to Hong Kong or overseas?
A: This option is not yet available.
 
86-Easy and 86-Easy Plus value-added service Terms & Conditions
 
  1. You are required to complete registration for 86-Easy and 86-Easy Plus value-added service ("this Service") via the 1O1O mobile app ("Mobile App").
     
  2. When you subscribe and complete real-name registration to this Service, you will be randomly allocated a China mobile number ("PRC Mobile Number") with which to receive or send SMS, and receive and make outgoing voice calls via the 1010 mobile app. This PRC Mobile Number cannot be ported-out to another mobile operator.
     
  3. You are required to subscribe to this Service by paying the relevant charge over a designated commitment period (if applicable). If you choose to terminate this Service before expiry of the commitment period, you will be required to pay an early termination charge equivalent to the sum of the monthly fees for this Service multiplied by the remaining months of your commitment period.
     
  4. This Service can be used only via your Mobile App.
     
  5. Maximum SMS storage for this Service on the Mobile App is 500. You are responsible for deleting and backing-up your SMS. We are not liable for any loss or irretrievable SMS.
     
  6. When this Service is terminated, the China PRC Mobile Number assigned will be deemed to be surrendered by you with immediate effect. Moreover, you will not be able to view or retrieve any SMS from the Mobile App. If the customer re-subscribes to 86-Easy or 86-Easy Plus Service (including a service upgrade or degrade) within 30 days, the assigned PRC Mobile Number will remain unchanged.
     
  7. Customers can receive Short Message Service ("SMS") and send SMS to applicable service providers in mainland China and mobile numbers provided by mobile service providers in mainland China via the PRC Mobile Number on the 1010 app. Applicable service providers in mainland China may be subject to change periodically. Customers will be able to receive and make outgoing voice calls using the PRC Mobile Number on the 1010 app. The service portfolio contains specified usage (voice call feature not applicable to 86-Easy service combination). Once you have used up all the selected service combinations, you will no longer be able to use them. Generally, under the basic plan, customers may send SMS via the PRC Mobile Number every month. The service portfolio contains specified usage entitlement, which will be reset on the first day of each month. of this 86-Easy and 86-Easy Plus.
     
  8. The Services Pack lasts one (1) month from the date of subscription. Once the monthly entitlement is reached, you may no longer send SMS via the PRC Mobile Number for the remainder of that month. Once inbox capacity is reached, you may no longer send SMS via the PRC Mobile Number.
     
  9. Each call's duration is rounded up to a full charge unit for computation purposes. Each full charge unit is based on a per minute airtime charge.
     
  10. The 86-Easy service combination contains a specified SMS send-out entitlement of 10 and does not support a voice call function. The 86-Easy Plus service combination contains a specified SMS send-out entitlement of 30, plus voice call minutes or minutes for receiving voice calls. Usage limit is one month. The monthly entitlement will be reset on the first date of each month. Any remaining usage will be forfeited without any form of refund.
     
  11. This service can only be used in mainland China and Hong Kong.
     
  12. Customers must log into the mobile app and make sure to turn on "Notifications" in "Settings".
     
  13. Customers can use mobile data or wireless Internet access to send and receive SMS via the 1010 app to mainland China service providers and mainland China mobile phone numbers. Applicable mainland China service providers may change periodically. Customers can make or receive calls to domestic numbers through the 1010 app.
     
  14. Save and except for any liability that cannot be excluded by law, the company shall not be liable for any cost, claim, expense, damage or loss of whatsoever nature suffered, sustained or incurred by the customer or any person arising from, or out of, or relating to provision of the services, value-added services and/or service features offered under the services including without limitation (i) Any interruption or failure of the services, the value-added services and/or the service features, or (ii) Any failure, delay or mistake in establishing communication between the customer and any other person, or (iii) Any failure or delay while the customer is communicating any message when using the services; or (iv) Any failure or delay in activating or deactivating the services, or (v) Any unauthorized use of the customer's communication equipment.
     
  15. We reserve the right of final and binding determination in the event of dispute in relation to 86-Easy and 86-Easy Plus Service.
     
  16. We reserve the right to amend these Terms & Conditions periodically.
     
 
PRC Mobile Number Application Form
PRC Mobile Number Service ("Services")
 
The above-mentioned Services carry a PRC Mobile Number provided by Zhejiang Lianlian Technology Company Limited ("Lianlian"). Lianlian is required under the law/regulations of the People’s Republic of China to collect identity information from users of PRC Mobile Numbers. So in order to receive a PRC Mobile Number, you are required to register your identity for the PRC Mobile Number below.
 
Please read our "Privacy Statement" (links) before you complete and submit this application form. (https://www.hkt.com/privacy-statement/for_customers/index.page?locale=en)
 
In order to facilitate the purposes set out above and other purposes incidental thereto, CSL Mobile Limited may collect, retain, transfer, disclose, grant access to, or otherwise share your personal data provided in this form with the following parties (whether within or outside Hong Kong): (a) Zhejiang Lianlian Technology Company Limited (registered address: Room 320, Block 3, 1197 Binan Road, Binjiang District, Hangzhou, Zhejiang, China), its associated companies, affiliates, companies controlled by, or under common control of Zhejiang Lianlian Technology Company Limited or suppliers of its PRC Mobile Numbers and contractors (if applicable); and (b) The mainland Chinese Government or authorized agencies thereof.
 
Required information
China mobile number: To be assigned after subscribing to 86-Easy and 86-Easy Plus service
 
Hong Kong mobile number: Same as the information you submitted in respect of your 1O1O mobile service agreement
 
Name (as shown on identity document): Same as the information you submitted in respect of your 1O1O mobile service agreement
 
Hong Kong Identity Card/passport identification number: Same as the information you submitted in respect of your 1O1O mobile service agreement
 
Mainland Travel Permit for Hong Kong and Macau Residents : Information must be submitted when you fill out this application form Permit Number
Or
Mainland Travel Permit for Taiwan Residents : Information must be submitted when you fill out this application form Permit Number
 
Address: Same as the information you submitted in respect of your 1O1O mobile service agreement (If applicable)
 
Applicant’s Hong Kong Identity Card/passport image: Applicant has already submitted to CSL Mobile Limited when application for local mobile services subscription, or to be submitted at this application.
 
Applicant’s (1) A three-second video clip is required to collect and store a full frontal view of the applicant’s face and facial movement of choice – eg blinking, opening mouth or nodding, and (2) image of Mainland Travel Permit for Hong Kong and Macau Residents or Mainland Travel Permit for Taiwan Residents: Applicant is required to submit at this application.
 
Applicant’s full name: Same as the information you submitted in respect of your 1O1O mobile service agreement